Purpose limitation
Client documents are used only for the agreed review. They are not used for resale, marketing, unrelated purposes, or general AI model training.
Security, confidentiality & data handling
A clear purpose for every document.
Rental documentation and financial information are treated as confidential business information. They are used only to perform the review you agreed with NivdoX.
Ask a data-handling questionAccess
Access is limited to NivdoX and technical service providers necessary to perform the agreed service. Documents are not shared with rental suppliers, unrelated third parties, other customers, or other NivdoX projects.
Secure transfer
We prefer secure document transfer rather than ordinary email attachments. NivdoX can also use your existing secure document-transfer process where appropriate.
Storage
Case documents are kept separately with restricted access while the agreed review is being completed.
Retention
Source documents and working copies are deleted 30 days after the completed review unless otherwise agreed.
AI use
NivdoX does not use client documents to train AI models. AI may assist the analysis, while NivdoX remains responsible for reviewing and communicating the findings.
Confidentiality
Rental documentation and financial information are treated as confidential business information and used only for the agreed purpose.
Permission
The customer or partner providing documents must have the appropriate authority to provide them for review.
Before documents are shared
Agree the review and transfer method first.
Contact Ola to discuss the small set of records needed and choose an appropriate document-transfer method. Please do not send confidential rental documents as ordinary email attachments.